Choose what matters
Turn individual customer activity alerts on or off in company settings. Changes apply to new activity.
KNOW WHEN YOUR TEAM NEEDS TO ACT
The right update.
To the right people.
See when a new request arrives or a customer takes the next step. Choose which alerts your company uses and who should receive them.
7 days free · Unlimited users & techs · No credit card needed
Choose what deserves an alert.
Send the update to the right people.
Choose alert typesChoose team recipientsInbox and enabled device alerts
A GARAGE DOOR WORKDAY, MADE SIMPLER
Stay informed
without the noise.
Your company can select alerts for new requests, estimate changes and approvals, payments and deposits, and the first customer view of an estimate or invoice. Keep the updates relevant to the people doing the work.
Send to the right roles
Choose owners, office admins, dispatchers or, where available, assigned technicians. Existing record permissions still apply. New request alerts go to selected office roles until the request is assigned.
Check from your device
Open the notification inbox in OperatorFlo. Each phone or iPad can separately enable device alerts; delivery depends on device settings and connection.
01Choose alerts
02Select recipients
03Keep the work moving
GOOD TO KNOW
Customer alerts,
explained.
Clear answers before you get started.
Do alerts include the customer name?
Customer activity alerts identify the customer and the relevant request, estimate or invoice number. Notification previews on your device control when this is visible.
Do all technicians get every alert?
No. Companies choose recipients by alert type, and assigned technicians receive alerts only for records they are allowed to access.
Are these customer emails?
No. These are internal customer activity notifications. Customer-facing estimate and invoice email reminders are configured separately.
YOUR TRADE. YOUR TEAM. YOUR NEXT CHAPTER.
Make room for a better workday.
Your first truck or your whole fleet. Everyone’s included.
Start your 7-day free trialNo credit card needed. No per-tech fees.